Our Returns & Shipping Policies
Returns / Exchanges: You may return full priced items within 14 days of delivery for an EXCHANGE OR STORE CREDIT
We do not offer refunds on items due to change of mind, incorrect size or style.
If for any reason you are not satisfied with your purchase, we will happily exchange an item provided you return the items are as noted below.
- Items must be returned within 14 days of the date of dispatch along with proof of purchase.
- Original receipt must be provided as proof of purchase.
- Items must be returned with tags attached and in original packaging.
- Items must not have been worn, washed or altered.
- Items with fake tan, makeup marks or other stains will not be accepted.
- Swimwear may be returned subject to the above conditions and the hygienic protection sticker being in place.
Returned items Shipping is at the customers cost. The Customer will need to include a self addressed TRACKABLE satchel for the exchange to be returned to them.
NO RETURNS ON SALE ITEMS
Refunds are only issued if the item / s are faulty or not meeting standards in accordance with Australian Consumer Regulations.
If you need to return an item, please Contact us firstname.lastname@example.org with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
- Within Australia only.
- All orders are shipped with Australia Post, in trackable satchels.
- Please allow up to two-four working days for orders to be packed and posted.
- As orders are posted you will receive an email notification with tracking information, so you can track your consignment.
- Salacia swimwear cannot guarantee delivery times due to Covid-19 delays.
- If an order is not received within 10 working days from you shipping notification, and your consignment is showing Delivered in the Australia Posts website, please email email@example.com with your details and we will try to locate the consignment.
- We cannot accept responsibility for lost / damaged consignments after they have been posted, however we will endeavour to rectify to the best of our ability on a case by case situation. Please Contact Us if this applies to you.
Shop 3 90 Queen Street,
Busselton WA 6280